HELP & SUPPORT

We’re on hand to give you the help and support you may need before, during and after you improve your home with us.

From advice on how to maintain your products to project timelines and customer reviews, this section contains plenty of useful information about our collections and services.

What Happens Next?

WHAT HAPPENS NEXT?

What will happen once you’ve placed your order with Mid Wales? How will things progress and who’ll be involved?

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UK Manufacture

UK MANUFACTURE

Discover how we work with our exclusive manufacturer to deliver the best quality products available in the UK.

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Installation Focus

INSTALLATION FOCUS

We employ high-skilled installers who’ll always work carefully and considerately.

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Mid Wales Aftercare Service

AFTERCARE SERVICE

If you require advice or assistance after the installation has been completed, our dedicated aftercare specialists will be on hand to help.

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Mid Wales Guarantee

OUR GUARANTEE

The Mid Wales guarantee provides comprehensive cover and, crucially, total peace of mind.

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Helpful Guides

HELPFUL GUIDES

We have created a series of helpful guides to help you navigate around our products and the home improvement sector.

VIEW OUR GUIDES
FAQs

FAQs

We’ve answered frequently asked questions about our products, services and the home improvement sector at large.

READ OUR FAQs
Our Customers

CUSTOMER REVIEWS

Mid Wales has a reputation for delivering excellent service. But don’t take our word for it – see what our customers have to say about working with us.

READ OUR REVIEWS
Request Service Visit

REQUEST A SERVICE VISIT

If there’s a potential issue with your installation, please get in touch with us directly using the online form here.

REQUEST SERVICE

WANT TO GET IN TOUCH?

Whether you have a query or need to speak to an advisor about one of our products or services, you can get in touch by completing the form below.

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Speak to our Customer Services Team on 01686 628650.

Our friendly team will be pleased to help with any questions you may have.